Professional Service Center

Professional Service Center

Access the Case System and start submitting your case.

About E&C Intelligence

Qualcomm® Service Partner

For Qualcomm audio technology integration and development

Hardware Support

Professional hardware debug, performance optimization and technical problems solving

Software Support

Software debugging, optimization service

Acoustic Services

ANC tuning audio algorithm debugging and sound optimization

Qualcomm S1 SoundPlatform

Next-Generation Audio Experience

Advanced Features

  • Up to 3-mic ENC algorithm
  • Bluetooth 6.0
  • Audio DSP Support
  • 24-bit/96kHz Hi-Res (LDAC) / aptX classic support
  • Spatial Audio
Wireless Earbuds

Service Center Portal

Your Gateway to Expert Technical Support

How to Use the Portal

Step 01

Register Account

Create your technical support account with email verification.

  • Email verification
  • Secure password setup
  • Account activation
Estimated Time2 minutes
Step 02

Complete Profile

Fill in your company and technical background for better support.

  • Company information
  • Technical expertise
  • Product interests
Estimated Time3 minutes
Step 03

Submit Ticket

Describe your technical question with detailed context.

  • Issue description
  • Environment details
  • Attachment support
Estimated Time5 minutes
Step 04

Expert Review

Our technical team reviews and assigns the right specialist.

  • Priority assessment
  • Specialist assignment
  • Initial response
Estimated Time24 hours
Step 05

Get Solution

Receive detailed technical guidance and follow-up support.

  • Step-by-step solution
  • Code examples
  • Follow-up support
Estimated Time1-3 days

Evaluation Boards

Ready-to-Use Hardware Platforms

QCC1228 Development Kit

QCC1228 Development Kit

Supports firmware development, debugging, and system evaluation for the S1 platform

  • S1 platform support
  • Audio interfaces
  • Debug headers
Question? Send us an email >
QCC1228 Transmission Board

QCC1228 Transmission Board

For production test

Question? Send us an email >
E&C

Email: info@ecq-tech.com

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